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What is the function of the ice bottle ?

  • Ice bottle is used to keep water or drinks cold for a long time during the day 

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When is the 3-stage filter cartridges changed?

The first cartridge is changed every 3 months maximum, and the second and third cartridges is changed every 6 months

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What is the difference between the tank power cartridge of the second stage and any other cartridge ? Power 2

The outer body of the cartridge is made of plastic for frequent water uses, and any other cartridge will have an unknown plastic type, and from the inside the cartridge is made of ultra-fine granules of high-quality coconut charcoal, unlike any other cartridge, which contains large carbon granules, and the carbon used in the candle is Iodine Number: 1200, which ensures the highest ability of carbon to absorb chlorine and organic materials. As for any other cartridge, it will be carbon Iodine Number: 400 - 600 means less carbon absorption capacity

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What are the advantages of the tank power cartridge, the first stage ? Power 1

It is the only cartridge in Egypt with 3 layers technology that purifies water from impurities through three successive layers 5 microns in the first layer 3 microns in the second layer 1 microns in the third layer, which ensures the highest degree of water purification from impurities up to 99.9% of solid impurities

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What is the function of the cartridge in the first stage?

It is a cartridge made of high-quality polypropylene fibers for water uses using micro-shield technology. It is the only cartridge in Egypt with a 3-layer system that purifies water from impurities through three successive layers of 5 microns in the first layer 3 microns in the second layer 1 micron in the third layer, which ensures the highest degree Purification of water from impurities up to 99.9% of dust, rust, impurities, insects and sand

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Cartridge Power 1

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Does the tank power cartridge in the first stage have a specific installation method ? Power 1

The stage number is engraved on the body of the cartridge to facilitate the process of arranging the cartridges when installing, and this number must be in the direction of the filter base according to the type of filter

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What is the difference between Tank Power first stage cartridge and any other cartridge ? Power 1

It is the only cartridge in Egypt with 3 layers technology that purifies water from impurities through three successive layers 5 microns in the first layer 3 microns in the second layer 1 microns in the third layer, which ensures the highest degree of water purification from impurities up to 99.9% of solid impurities and any other cartridge In Egypt, it is made up of a single layer with pores ranging from 10 to 20 microns, which means less purification capacity.

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What is the function of the cartridge of the second stage? Power 2

It is a cartridge made of high-quality activated carbon granules, which purifies water from chlorine, organic materials, taste and smell

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What are the advantages of the tank power cartridge, the second stage? Power 2

The outer body of the cartridge is made of plastic for frequent water uses, and from the inside it is made of ultra-small granules of high-quality coconut charcoal. During which it is able to absorb taste, color and smell with high efficiency, and the type of carbon used guarantees you a higher effectiveness in getting rid of chlorine and organic substances than any other cartridges in Egypt.

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The motor is running continuously and there is no water in the filter, knowing that I changed the first 3 spark plugs?

This means that the membrane candle responsible for getting rid of the salts has been used up and needs to be changed. Call 16016 and request a visit to a tank technician to inspect the filter and solve the problem

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It is said that the 7-stage filter changes the taste of water, is this true?

It is normal to feel a difference in the taste of the water after using the 7-stage filter for the filter to purify and treat the water from impurities, chlorine, taste and get rid of excess salt, and this will be for a small period until you get used to the pure natural taste of water

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Is there a periodic follow-up system and maintenance of the filter?

You can subscribe to the annual maintenance contract, which includes 4 technical visits, at a rate of one visit every 3 months to change the candles, with a total of 11 candles throughout the year. 4 candles first stage, 2 candles of the second stage, 2 candles of the third stage, and candles of the fifth, sixth and seventh stages, and its price is 569 pounds. Valid only inside Cairo and Alexandria from through 16016

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What is the percentage of salts that the 7-stage filter does to get rid of?

The 7-stage filter gets rid of about 65% to 75% of the salt in the water

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It is said that the 7-stage filter is unhealthy because it removes all the important and necessary salts and minerals from the water. Is this true?

The 7-stage filter does not completely remove the salts from the water, but rather gets rid of the excess percentage that is harmful to human health, and the body does not benefit from the salts in the water because they are dissolved salts, and the body needs salts in its organic form, and this is present in vegetables and fruits.

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Does the filter tank need to be cleaned every once in a while?

The tank does not need to be cleaned at all, because the water will be purified before it reaches the tank. It is made of polypropylene for water uses and does not interact with water at all.

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Is the 7-stage filter equipped with a motor and tank, and what is their function?

Of course, the 7-stage filter will only be equipped with a motor and a tank. The motor works to control the water pressure inside the filter, because the membrane candle is responsible for getting rid of salts with very narrow pores that need a suitable water pressure for the water to pass through, and the tank works to provide a quantity of water in the event of a power outage or water off the filter

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What are the dimensions of the 7-stage filter?

42 cm long x 21.7 cm wide x 46 cm high.

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What is the difference between 5 phases and 7 phases?

Purification filters such as the 5 stages work to purify water from impurities, sand, rust, excess chlorine and organic materials. As for treatment filters such as the 7 stages, they perform the same functions in addition to eliminating excess salts that are harmful to human health, bacteria and viruses and improving the level of oxygen in the water. Watch the following video

https://www.youtube.com/watch?v=kGPRwuauA4Q

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What are the dimensions of the 5 Stages filter?

39 cm long x 10 cm wide x 35 cm high.

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What is the difference between the 3-stage and 5-stage filter?

The 3-stage Tank Power filter works to purify water from impurities, chlorine, organic matter, smell and taste.

The 5-stage Tank Power filter works with the same previous functions, in addition to that it neutralizes the acidity and alkalinity of the water and gets rid of any taste or smell and is characterized by the possibility of installation under the sink Watch the following video https://www.youtube.com/watch?v=kGPRwuauA4Q

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Is it possible to install the 3-stage filter under the sink?

The 3-stage filter is not designed to be installed under the basin, but rather is placed next to the basin on the marble, or it can be hung on the wall next to the basin mixer to conserve space.

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I am working on a side faucet for the filter, but the filter adapter is different in size than the valve size, so what is the solution?

Install a normal tap in the place of the 1/2 inch valve, install the sleeve with the faucet on the tap, and then install the filter adapter

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I still installed the filter, new and expensive. A technician of water filters did a water test and it turned out that the water is not completely pure and its color is completely different, is this true?

The test that was carried out is unreal and not approved by any party, because the metal electrodes that were placed in the sample react with the salts in the water, so ionization occurs for the iron electrode by electrical separation, and the electrode loses iron filings with heating, which gives the colors you see and is not from water. Water analysis through the laboratories of the Ministry of Health or the laboratories of the water company. Watch the following video:

https://www.youtube.com/watch?v=5-NIhRvwpU8

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It is said that the 3-stage filter is unhygienic because it is not equipped with a drainage system, which allows bacteria to form in it. Is this true?

Chlorine is added to the water through the main source in large quantities and its main function is to kill bacteria and germs before they get out of the tap water, especially as it infringes in pipes that have many problems. The 3-stage tank filter is responsible for removing impurities, rust, chlorine and odor to make sure you drink healthy water and Pure. As for the impurities that are trapped through the first tank candle (the candles with microshield technology) they do not fall into the water coming out of the filter tap, so the water is 100% pure as long as the candles are changed on the specified dates.

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After closing the filter, the amount of water inside it decreases and drops from the faucet, what is the problem?

This is very normal because the filter works as a result of the water rushing from the source to the filter, and it is normal after closing the source that the amount of water inside the filter decreases and some drops fall from the filter tap due to the pressure of the water rush

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Shortly after installing the filter, the color of the first candle changes, is this normal?

Of course, this is natural and the best evidence of the importance of the filter and evidence of the amount of impurities in the water that prevents the filter from reaching our body. It is possible to change the candles before their time due to the high percentage of impurities and chlorine. Filter or change the taste of water

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Water has chlorine after installing the filter, what caused it and what is the solution?

No need to worry, these are small air bubbles that appear when you start using the filter or when changing the candles, and they are caused by the presence of air inside the candles and with the rush of water, this air comes out. Watch the following video https://www.youtube.com/watch?v=yOUdXlRTPzI

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The water has black impurities after installing the filter, what is the cause and what is the solution?

This is normal, because the carbon in the second candle is subjected to disintegration during transportation and storage. Therefore, we recommend that when using the filter for the first time, or when changing the second and third candle, the water should be left open for a quarter of an hour, or rinse the second and third candle under running water to remove crumbs.

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After installing the filter, there is a leak from the filter body, what is the solution?

Make sure that there is a black leather gasket around the housing and a second leather gasket around the base of the candle from the inside, and that the gaskets are intact with no cuts or twisting, and tighten the filter lock. If the same problem persists, call 16016 and request a visit to a tank technician to inspect the filter and solve the problem

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When is the 3-stage filter cartridges changed?

The first cartridge is changed every 3 months maximum, and the second and third cartridges is changed every 6 months

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Are filter parts available as spare parts and from where can I get them?

All filter parts are available as spare parts through 16016 and tank service centers. To find out the nearest center, visit the following link http://www.minlo.com/ar/online-service-request

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What is the country of origin and does the filter have quality certificates and are approved?

Tank filters are Egyptian industry and approved by the Ministry of Health because they are manufactured according to the highest international quality standards. The company also holds ISO 9001 - ISO 14001 - OHSAS 18001 certificates.

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Is the filter made of safe materials?

The filter is made of polypropylene, which is intended for frequent water uses. It is safe, healthy, and approved by the FDA.

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Is there a periodic follow-up system and maintenance of the filter?

You can subscribe to the annual maintenance contract, which includes 4 technical visits, at a rate of one visit every 3 months to change the candles, with a total of 11 candles throughout the year. 4 candles first stage, 2 candles of the second stage, 2 candles of the third stage, and candles of the fifth, sixth and seventh stages, and its price is 569 pounds. Valid only inside Cairo and Alexandria from through 16016

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What is the difference between the 3-stage and 5-stage filter?

The 3-stage Tank Power filter works to purify water from impurities, chlorine, organic matter, smell and taste.

The 5-stage Tank Power filter works with the same previous functions, in addition to that it neutralizes the acidity and alkalinity of the water and gets rid of any taste or smell and is characterized by the possibility of installation under the sink Watch the following video https://www.youtube.com/watch?v=kGPRwuauA4Q

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The water has black impurities after installing the filter, what is the cause and what is the solution?

This is normal, because the carbon in the second candle is subjected to disintegration during transportation and storage. Therefore, we recommend that when using the filter for the first time, or when changing the second and third candle, the water should be left open for a quarter of an hour, or rinse the second and third candle under running water to remove crumbs.

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After installing the filter, there is a leak from the filter body, what is the solution?

Make sure that there is a black leather gasket around the housing and a second leather gasket around the base of the candle from the inside, and that the gaskets are intact with no cuts or twisting, and tighten the filter lock. If the same problem persists, call 16016 and request a visit to a tank technician to inspect the filter and solve the problem

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Are filter parts available as spare parts and from where can I get them?

All filter parts are available as spare parts through 16016 and tank service centers. To find out the nearest center, visit the following link http://www.minlo.com/ar/online-service-request

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What is the country of origin and does the filter have quality certificates and are approved?

Tank filters are Egyptian industry and approved by the Ministry of Health because they are manufactured according to the highest international quality standards. The company also holds ISO 9001 - ISO 14001 - OHSAS 18001 certificates.

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Is the filter made of safe materials?

The filter is made of polypropylene, which is intended for frequent water uses. It is safe, healthy, and approved by the FDA.

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Cartridge Power 1

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What is the function of the ice box ?

  • Ice box is used to keep food and drinks cold for a long time on trips and travel

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What is the function of the ice tank?

Ice tank is used to keep the water cool for a long time on trips and travel

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Is the refrigerator working permanently or separates uniforms refrigerator?

The coolant does not work permanently only until the temperature reaches the specified temperature, after which the device stops working until the temperature drops by 5 degrees, and the coolant returns to work to reach the water to the previously specified temperature.

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Does the dispenser need to be maintained every once in a while?

Only the cold tank is cleaned from time to time by removing the water bottle and the plastic base located below it and cleaning the tank with a piece of sponge and water. The cleaning water is disposed of through the drain hole in the back of the dispenser

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What is the way to operate the dispensers ?

The dispenser is placed in the operating location and left for two hours until the Freon cycle returns to its normal place after it is moved.

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What is the warranty period for the dispensers ?

Koldair dispensers a two-year warranty on the compressor and one year on the rest of the dispensers parts

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